The Famous Dave’s Gift Card is a pre-paid Gift Card that can be used as payment towards purchases on famousdaves.com/menu and at participating Famous Dave’s restaurants.
Standard Famous Dave’s Gift Cards have no expiration date. Famous Dave’s may occasionally offer Promotional Cards, which may carry an expiration date which will be printed on the Promotional Card.
Are Famous Dave’s Gift Cards sold in specific denominations? Is there a minimum or maximum value?
The Famous Dave’s Gift Card offers flexibility to choose the denomination value. A Gift Card may be purchased in several standard denominations ($25, $50, $75, $100), and can also be customized for a minimum value of at least $5, and a maximum value of $100 per card.
How do I get my balance if I don’t have a PIN on the back of my Gift Card?
For security reasons, we require a PIN to check balances online. If you have a Gift Card that does not have a PIN, please visit your local Famous Dave’s restaurant to obtain balance information.
How will I know that the recipient opened their eGift Card?
You will receive an email notification when the recipient opens the email containing their eGift Card. You can also track the status of the Gift Card by entering your confirmation number and e-mail address.
How long does it take for an eGift Card to reach the recipient?
All Gift Card purchases are subject to credit card and security processing. This typically takes 20 minutes however it could take up to 24 hours. If cards are not received within 24 hours, please email giftcards@famousdaves.com.
I recently purchased and sent an eGift Card but it has not arrived. What should I do?
Occasionally eGift Cards are intercepted by spam filters; please check with the recipient to see if their Gift Card is in their spam or junk folders. It is also possible that the email address was incorrectly entered at the time of purchase; please check the email address you entered for the recipient. You can also resend the Gift Card by entering the email address and confirmation number associated with the Gift Card, then selecting the 'Track' button. Once the Gift Card appears, select the 'Send' button. Enter the appropriate email address and select 'Submit.' The Gift Card has now been resent.
Can I schedule an eGift Card to be delivered at a future date and time?
This is a very popular feature if you want your Gift Card to arrive at that very special moment. eGift Cards can be delivered immediately (subject to credit card and security processing time) or at any future date and time.
I placed my Famous Dave’s Gift Card order on a weekend. When will it be processed?
All plastic Gift Card orders placed over the weekend will be processed the following business day. Please allow 5-7 business days to receive the Gift Card using standard shipping. eGift Card orders are processed every day.
I did not receive my Famous Dave’s Gift Card on time. Can I get a refund for my Gift Card purchase?
Famous Dave’s Gift Card orders are final and cannot be cancelled or refunded. Please take shipping times into consideration when placing an order and allow sufficient time to receive Gift Cards. For standard shipping, please allow 5-7 business days for orders to arrive. For expedited shipping, please allow 1-2 business days for orders to arrive. Please note that shipping times are estimates and cannot be guaranteed.
Is tracking information available for Famous Dave’s Gift Card orders?
Tracking information is not available for Gift Card orders sent via standard shipping. Gift Card orders placed using expedited shipping will be sent UPS and tracking information can be obtained by emailing giftcards@famousdaves.com.
I lost my Famous Dave’s Gift Card or my Gift Card was stolen, but I have the Gift Card number. Can I still use the card or can it be cancelled?
Famous Dave’s is not responsible for lost, stolen or damaged Famous Dave’s Gift Cards. If the Gift Card has been lost or used without your permission, we are unable to cancel or replace it. If you have the 19-digit Gift Card number and 4 digit pin, you can still redeem the remaining Gift Card value on famousdaves.com/Menu and in Famous Dave’s restaurants.
My Gift Card is damaged or no longer works. Can it be replaced?
You should check the balance of your Gift Card at www.famousdaves.com/gift-cards or by calling 1-833-363-9831. Contact the Customer Service team at giftcards@famousdaves.com and they will determine whether a new Gift Card will be re-issued.