Where can a Famous Dave’s Gift Card be used?
The Famous Dave’s Gift Card is a pre-paid Gift Card that can be used as payment towards purchases on famousdaves.com/togo and at participating Famous Dave’s restaurants.
How can I check the balance of my Famous Dave’s Gift Card?
Does my Famous Dave’s Gift Card expire?
Standard Famous Dave’s Gift Cards have no expiration date. Famous Dave’s may occasionally offer Promotional Cards, which may carry an expiration date which will be printed on the Promotional Card.
Can I add funds to my Famous Dave’s Gift Card online?
You may not add funds to your Famous Dave’s Gift Card online as the Gift Card is not reloadable.
Are Famous Dave’s Gift Cards sold in specific denominations? Is there a minimum or maximum value?
The Famous Dave’s Gift Card offers flexibility to choose the denomination value. A Gift Card may be purchased in several standard denominations ($25, $50, $75, $100), and can also be customized for a minimum value of at least $5, and a maximum value of $100 per card.
How do I get my balance if I don’t have a PIN on the back of my Gift Card?
For security reasons, we require a PIN to check balances online. If you have a Gift Card that does not have a PIN, please visit your local Famous Dave’s restaurant to obtain balance information.
What is an eGift Card?
An eGift Card is an electronic or eGift Card, as opposed to a traditional plastic Gift Card.
Are there any fees associated with purchasing an eGift Card?
There are no delivery or handling charges for purchasing an eGift Card; you only pay for the face value of the Gift Card.
How will the recipient know that I sent them an eGift Card?
The recipient of the eGift Card will receive an email indicating that an eGift Card has been sent to them.
How will I know that the recipient opened their eGift Card?
You will receive an email notification when the recipient opens the email containing their eGift Card. You can also track the status of the Gift Card by entering your confirmation number and e-mail address.
How long does it take for an eGift Card to reach the recipient?
All Gift Card purchases are subject to credit card and security processing. This typically takes 20 minutes however it could take up to 24 hours. If cards are not received within 24 hours, please email email@example.com.
I recently purchased and sent an eGift Card but it has not arrived. What should I do?
Occasionally eGift Cards are intercepted by spam filters; please check with the recipient to see if their Gift Card is in their spam or junk folders. It is also possible that the email address was incorrectly entered at the time of purchase; please check the email address you entered for the recipient. You can also resend the Gift Card by entering the email address and confirmation number associated with the Gift Card, then selecting the 'Track' button. Once the Gift Card appears, select the 'Send' button. Enter the appropriate email address and select 'Submit.' The Gift Card has now been resent.
Can I schedule an eGift Card to be delivered at a future date and time?
This is a very popular feature if you want your Gift Card to arrive at that very special moment. eGift Cards can be delivered immediately (subject to credit card and security processing time) or at any future date and time.
What forms of payment do you accept to purchase the Famous Dave’s Gift Card?
We accept the following credit cards: Visa, MasterCard, American Express, and Discover.
Are there any limits on the number of Famous Dave’s Gift Cards that can be purchased in one transaction?
The maximum amount of Gift Cards that can be purchased in a single online transaction is $2,000.
I placed my Famous Dave’s Gift Card order on a weekend. When will it be processed?
All plastic Gift Card orders placed over the weekend will be processed the following business day. Please allow 5-7 business days to receive the Gift Card using standard shipping. eGift Card orders are processed every day.
Can I cancel my Famous Dave’s Gift Card order?
No, Gift Card orders are final and orders cannot be canceled
I did not receive my Famous Dave’s Gift Card on time. Can I get a refund for my Gift Card purchase?
Famous Dave’s Gift Card orders are final and cannot be cancelled or refunded. Please take shipping times into consideration when placing an order and allow sufficient time to receive Gift Cards. For standard shipping, please allow 5-7 business days for orders to arrive. For expedited shipping, please allow 1-2 business days for orders to arrive. Please note that shipping times are estimates and cannot be guaranteed.
Where can Famous Dave’s Gift Cards be shipped?
Gift Cards can be shipped anywhere in the US, including Alaska, Hawaii and Puerto Rico as well as Canada.
Can Famous Dave’s Gift Card order be sent to a P.O. Box?
Gift Card orders cannot be delivered to P.O. Box addresses.
Is tracking information available for Famous Dave’s Gift Card orders?
Tracking information is not available for Gift Card orders sent via standard shipping. Gift Card orders placed using expedited shipping will be sent UPS and tracking information can be obtained by emailing firstname.lastname@example.org.
I'm certain my Famous Dave’s Gift Card balance is incorrect. Can you review the transactions on the card with me?
Yes, our Famous Dave’s Customer Service team has access to review transactions with you. Please email email@example.com.
I lost my Famous Dave’s Gift Card or my Gift Card was stolen, but I have the Gift Card number. Can I still use the card or can it be cancelled?
Famous Dave’s is not responsible for lost, stolen or damaged Famous Dave’s Gift Cards. If the Gift Card has been lost or used without your permission, we are unable to cancel or replace it. If you have the 19-digit Gift Card number and 4 digit pin, you can still redeem the remaining Gift Card value on famousdaves.com/togo and in Famous Dave’s restaurants.
My Gift Card is damaged or no longer works. Can it be replaced?
What if I have questions that are not listed here?
E-mail Famous Dave’s with your question at firstname.lastname@example.org and a customer service specialist will respond within 2 business days.