December 3, 2018
Welcome to Famous Dave’s, where our mission is to consistently exceed our guests’ expectations. In order to accomplish this, we collect information to further enhance our level of service. We want to make your experience on our website satisfying and safe, and this Privacy Policy explains our data practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by Famous Dave’s of America, Inc. (“we,” “us,” “our,” or “Famous Dave’s”).
This Privacy Policy and Terms of Use governs your use of the Famous Dave’s website at www.famousdaves.com/ (“Site”), information provided while visiting one of our locations and any information we may access through social media platforms such as Facebook, Instagram, LinkedIn or Twitter. For the purposes of this Privacy Policy, we will refer to all of these access points as the Famous Dave’s system (“System”).
By using the Famous Dave’s System, you agree to the terms of this Privacy Policy and our Terms of Use.
A separate Privacy Policy and User Agreement governs your use of and orders through the website togo.famousdaves.com. Famous Dave’s mobile application is governed by its own Privacy Policy and End User License Agreement.
We reserve the right to modify this policy from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the System constitutes your agreement to our then-current Privacy Policy.
The Famous Dave’s franchise system is a retail network made up of franchised and licensed Famous Dave’s businesses. Famous Dave’s franchisees are independent third parties who own and operate their own individual franchised businesses. This Privacy Policy does not apply to any such franchisee, including in connection with such franchise operator's website, mobile application, social media page, or other online service for his, her, or its franchised business.
We may collect personal information about you when you sign up for a mailing list or our email club, Famous Nation, sign up for the App, provide your information in connection with a job application or a franchise inquiry, submit information in connection with a purchase or as part of other online services, register an account, fill out a “Contact Us” form or contact us through our email address or social media pages, post comments, or register for an event.
The information we may collect includes, but may not be limited to:
Some of the personal information we collect from you may happen automatically. We use tracking technologies such as cookies, log files, and pixel tags to automatically collect information when users visit our System. Information we collect includes but may not be limited to:
For more information, see the “Cookies and Similar Technologies” section below.
Our System is not designed for children, and we do not knowingly collect information from any person under the age of 13.
We collect information about you in order to provide you with services and products, and also to collect information that is necessary for the System to work properly. We use personal information for a variety of purposes related to our business, including but not limited to:
We may share information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow the third parties we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy.
We will not share your information with third parties to directly market their products to you. We may provide user information to third-party service providers or vendors for purposes including but not limited to:
We may also share this information with any franchisees, subsidiaries, licensees, suppliers, distributors, affiliates, assigns, successors, or other related entities and their respective owners. We may also share information with local development or real estate contacts regarding Famous Dave’s development opportunities in response to a user inquiry. Any local contacts’ website, system, or marketing campaign is governed by the terms of the local contact’s privacy policy and terms of use.
We may also share your personal information collected through the System in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.
We may also disclose your information to a third party as part of reorganization or a sale of the assets of Famous Dave’s, or its franchisees, subsidiaries or divisions. Any third party to which Famous Dave’s transfers or sells the System or related assets will have the right to continue to use the personal and other information that you provide to us.
We use cookies, pixel tags, and similar technologies to gather information about your use of our System and to customize your experience using the System.
Cookies are small data files that help us keep track of your usage of the System. Many of the cookies we use enable the System to function as you would expect it to. Cookies enable the System to remember things like your login information so you do not have to re-enter it, items in your shopping cart when you navigate away from the page, user preferences, and other personalized settings. Cookies also enable us to track and analyze user behavior in order to improve our System. Most web browsers automatically accept cookies but you can choose to accept or decline certain types of cookies if you prefer. However, declining cookies may impact the functionality of the System and in some cases you may not be able to access the functions of the System. We use the following categories of cookies on the System:
We may also use third-party vendors, such as Google Analytics, to advertise to our users online. These third-party vendors may display Famous Dave’s product advertisements on other websites based on your internet usage. More specifically, these vendors use first-party cookies (such as the Google Analytic cookie) and third-party cookies (such as Facebook Connect) together to inform, optimize, and serve ads based on your past visits to the System or another site affiliated with Famous Dave’s products or services. You can opt-out of Google Analytics for Display Advertising by using Google’s Ads Settings.
Our System may contain links to other websites. These websites may have privacy policies different than our Privacy Policy. The System may also contain certain social media icons or widgets. Although you can view the material we have linked to, you may have to create an individual account or register to use these third-party social media sites to use interactive features. Any interaction on social media or other third-party websites is governed not by this privacy policy but by the terms of use and privacy policy of the particular platform.
We maintain administrative, physical, and technical safeguards for all user information collected in our System.
By providing information to us or using our System, you are consenting to our use of your data as outlined in this Privacy Policy.
While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or limit the personal information obtained by us as follows:
At this time, our System does not respond to Do Not Track signals.
ACCESSING, CORRECTING, OR DELETING YOUR INFORMATION
You can review and edit some of your personal information by logging into your rewards account and visiting the “My Account” section. You may also fill out a form at www.famousdaves.com/datarequest to receive, correct, or delete any personal information that you have provided to us. In certain cases, account information adjustments cannot be made and will require a new account to replace the old information.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your user contributions from our Sites, copies of your user contributions may remain viewable in cached and archived pages or might have been copied or stored by other users of our Sites.
] California Civil Code § 1798.83 permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. You may also, in certain circumstances, access and edit your personal information. To make these requests, please contact us at loyalty@famousdaves.com.
For additional information pertaining to our Privacy Policy, please contact:
Famous Dave’s of America, Inc.
https://www.famousdaves.com/ContactUsForm ATTN: Guest Relations
12701 Whitewater Drive, Suite 190
Minnetonka, MN 55343