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START EARNING

First Step

download the app

Download from the App Store or Google Play Store (below) to order from the app, find locations, get exclusive offers, and earn “Points” to get discounts on future visits.
Second Step

redeem your reward

A $5 reward* is added to your account as a simple "Thank You" for joining.*Restrictions apply. See reward for details. 
Third Step
earn POINTS
Order online while signed into your account or scan the bottom of your receipt and watch those points add up!
how it works

how it works

how it works
receive a $10 reward for every 100 points earned. $1 Spent = 1 point.

FAQ

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How do I download the app?

Simply click on the App Store or Google Play image above or search "Famous Dave's" in your preferred app store.


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When signing up, it says my phone # already exists. What do I do?

This means you have duplicate accounts already created. Please contact us using the form at the bottom of this page and select "merge duplicate rewards accounts" as your topic.


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I got notified that I have a reward, but don't see it in my account. What do I do?

This means you have multiple/duplicate accounts. Please contact us using the form at the bottom of this page and select "merge duplicate rewards accounts" as your topic.


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How do I keep my Famous Dave's account secure?

To keep your account secure use a unique, private password that is known only to you. The password should be a mix of numbers, letters, and symbols, be difficult to guess, and should only be used for this account. We recommend changing your password every six months. Avoid using the same password for multiple accounts. Remember to sign out of your account if you access it on a shared device. If you are concerned that an unauthorized person has gained access to your account, change your password by visiting your Profile Settings and contact our team below.

Your account is designed to make ordering easy and convenient. Your profile can be used to save addresses, payment information, and to earn points toward free BBQ. Your credit or debit card information is tokenized and the card number is always hidden, making it a secure payment option.


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How do I earn points?

When Dining-in (or paying at pickup):

Use the app to scan barcode or QR code at bottom of receipt:

  • Go to the "Rewards" tab at the bottom of the app screen
  • Select "Earn"
  • Choose Scan Barcode or Enter Barcode Manually
    • Scan Barcode
      • The phone camera will scan the barcode printed at the bottom of the receipt
    • Enter Barcode Manually
      • Type in the 12-13 digit code
  • After a successful scan, Guests will be able to see how many points they have earned
  • Don't have the app? You can simply provide your server with your phone number to earn points for your order. 

When Paying Online:

Simply place your order while logged into your rewards account and points will be automatically added to your account within 24 hours.

Note: Some locations do not have this functionality. If points are not automatically earned contact us via the form at the bottom of this page. 


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How do I redeem rewards?

When Dining-in (or paying at pickup):

  • Go to the "Rewards" tab at the bottom of the app screen
  • Hit "Redeem"
  • Select reward and press "redeem"
  • Redemption Code will be displayed
  • Show redemption code to your Server/Cashier
  • Don't have the app? Simply provide your server your phone # and the reward you'd like to redeem. 

When Paying Online:

  • Simply place your order while logged into your rewards account and you will see available rewards to be applied at checkout.

Note: You can only reedeem up to $20 in banked reward dollars on a single visit. Rewards may not be combined with other offers or discounts. Limit one per check .


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When does my barcode/QR Code on my receipt expire?

The barcode or QR code on your receipt expires 2 days (48 hours) after the date and time of your transaction. Be sure to scan your receipt right away.


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How many points can I earn per transaction?

150 points can be earned per transaction. Up to $20 in banked rewards can be redeemed per transaction. 


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Can I earn points on catering orders?

Yes, up to 150 points can be earned on catering orders. However, depending on how the order is placed, points may not be earned automatically (nor will a QR code be provided to scan in-app). If this happens, please contact us in the "HELP" section of the app to get your points added. 


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How will I be notified that I have earned a reward?

You will receive an email, push notification, and/or text depending on your notification preferences. You can view your notification preferences in the "MORE" section of the app under "EDIT PROFILE".  We highly recommend allowing the Famous Dave’s app to send you push notifications and texts so you don’t miss out on rewards and other offers.


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Can I earn points on gift card purchases?

No, you do not earn points when purchasing a Famous Dave’s gift card. However, you can earn points when redeeming a gift card to pay for your transaction.


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How many logins can I use per device?

One login per device.


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Can I redeem more than one reward per visit?

You are only able to redeem a reward twice per day (2 receipts per 24 hours). Rewards cannot be combined with any other offers or discounts and are limited to 1 per check. You may only redeem up to $20 in banked rewards on a single visit. 


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What if I click on redeem for a reward and I am not in the restaurant yet?

If you accidentally click “Redeem” for your reward and are not yet in a restaurant, you will still be able to use your reward code for four hours after tapping Redeem. A green bar will display at the bottom of the app with your active reward. If your code is not used during that time, it will be re-added to your available rewards. You can also cancel a redemption code within the app at any time.
 


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Do my rewards expire?

Yes, each reward has a specific expiration date. The expiration date is listed at the top of the specific reward. Your "REWARDS BALANCE" dollars expire 365 days after earned.


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i ordered through a delivery service provider - can I earn points?

Only if the order is placed directly through the Famous Dave's website or app. Rewards are valid only for orders placed in a Famous Dave's restaurant, directly through famousdaves.com, or via the Famous Dave's app. Rewards cannot be earned or redeemed on orders placed through third parties. 


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  Financial Incentive Disclosure   

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